Refund policy

Courses

Refunds can be provided for our online courses in the following circumstance:

  • The refund request is made within 14 days of the course, or course bundle, being purchased and 
  • The course must not have been accessed. 


Refund requests should be sent to [email protected]. We reserve the right to refuse requests. 

Mentoring or consultancy sessions

Refunds can be provided for our mentoring or consultancy sessions in the following circumstance:

  • The refund request is made within 14 days of the session being purchased and
  • The session must not have been booked 


Refund requests should be sent to [email protected]. We reserve the right to refuse requests. 

ebooks

Refund policy is not applicable to  ebook downloads. No refunds for ebooks will be given. 


Last updated: 8 December 2023